Shipping & Returns
Shipping to destinations within the U.S.A
Cornetti offers free shipping to destinations within the United States
Orders ship from Cornetti’s office in California
Shipping occurs within 2-3 days of order placement
Once order ships, customer will receive an email notification with tracking information
Orders ship via USPS Priority (1-2 day transit time for West Coast & 3 day transit time for East Coast)
Two-day & overnight shipping options are available too
For other special shipping requests, please contact us here
Shipping to worldwide destinations outside of the U.S.A
For orders shipping to worldwide destinations outside of the United States, there is a flat shipping fee of $25
Orders ship from Cornetti’s office in California
Shipping occurs within 2-3 days of order placement
Once order ships, customer will receive an email notification with tracking information
Orders ship via UPS Expedited Service
Generally, transit time is 5-10 days, however, it varies by country
*Cornetti will not be held responsible for any custom’s duties or taxes billed by any countries outside the U.S.A
For other special shipping requests, please contact us here
U.S.A Returns
To begin the return process, customer must first contact us here with a ‘request to return’ message within 5 days of order delivery. Cornetti will respond by email within 48 hours with a UPS return label that the customer can print, attach to package, and drop at the nearest UPS location
In order to be eligible for return, sandals must be unworn, undamaged, and in the same condition in which they were shipped. Returns will not be accepted if the sandals are scuffed on the tops or bottoms of the soles. Returns must also include original packaging: shoe box & shoe bag
Once return is received and condition of the sandals are deemed unworn, the customer can elect for any of the following options: refund, exchange, or store credit
*however, made-to-order sandals are only eligible for exchange or store credit
In the case of refund, customer will be issued a refund back to their original form of payment minus $10 restocking fee. Refund will include purchase price of merchandise and applicable taxes at time of sale
Allow 5-7 business days for refunds to be processed
Customers can elect for store credit or an exchange as well; to have another size or sandal shipped in place
Shipping is free on exchanges
Worldwide Returns outside the U.S.A
To begin the return process, customer must first contact us here with a ‘request to return’ message within 5 days of order delivery. Cornetti will respond by email within 48 hours with instructions for how to return. Cornetti does not provide a return label for international returns. Customer must return through any ground or standard shipping means (POST, UPS, FEDEX, DHL) at customer's expense
In order to be eligible for return, sandals must be unworn, undamaged, and in the same condition in which they were shipped. Returns will not be accepted if the sandals are scuffed on the tops or bottoms of the soles. Returns must include original packaging: shoe box & shoe bag
Once return is received and condition of the sandals are deemed unworn, the customer will be issued a refund back to their original form of payment. Refund will include purchase price of merchandise and applicable taxes at time of sale
Allow 5-7 business days for refunds to be processed
*Cornetti will not be held responsible for refunding any custom’s duties or taxes billed by any countries outside the U.S.A
*Made-to-order sandals are only eligible for exchange or store credit